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Successfully Resolving Conflict

Conflict is a part of everyday life and most people would like to avoid it if at all possible. This session is designed to enhance skills so that people become more comfortable, see that conflict can be a healthy exercise to see new opportunities, expand thinking, create new solutions and strengthen relationships. We will talk about the four main causes and the level of difficulty to resolve them, how to start a conversation early to address conflict before it becomes a mountain, learn how to deal with the games people may play and understand and implement the four steps to resolving conflict with the key stakeholders involved. When people understand the strategies that can help resolve conflict quickly and effectively, then they are more prepared to deal with it when it surfaces.